Politique de résiliation

Some items in our store may be offered as a subscription, a pre-order, or try before you buy. This cancellation policy explains how you can change or cancel these kinds of purchases.

Subscriptions

When you purchase a subscription, you'll receive repeat deliveries based on the subscription duration and frequency you select.

Your payment details will be stored securely, and you'll be charged for each delivery unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription, you can cancel it.

You can cancel or change your subscription at any time. Your order confirmation emails include links to your order, and you can manage your subscription from there.

See our returns policy for more details on returns and refunds.

Pre-orders

When you purchase a pre-order, you are buying a product that is out of stock or soon to be available and not yet in inventory. We may collect no payment or a partial deposit at checkout and store your payment method, then fulfill the order and charge the full or remaining amount at a future date.

You can cancel a partially paid pre-order that has not yet been fulfilled. If the order has already been fulfilled, you can't cancel it, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.

Try before you buy

When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You'll have a set amount of time to decide whether you want to keep the item. Once that period has passed, if you haven't returned the item, we'll charge your payment method for the full amount.